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Infrastructure Management Services
Enterprises today face considerable challenges to effectively utilize and manage their IT infrastructure to deliver ever-improving service level requirements. Businesses need a reliable and scalable infrastructure that meets and exceeds the expectations of business-users without compromising on quality, security and cost.

MJinfotec infrastructure management services help organizations optimize critical IT investments while meeting the demands of a 24*7 environment. Our services in Remote Infrastructure Management range from distributed servers to network and security devices, to desktop, and helpdesk support.

MJinfotec helps enterprises design, optimize and manage infrastructure solutions on heterogeneous platforms, creating a business effective IT infrastructure. Our SLA based services delivered remotely help in reducing your TCO (total cost of ownership) considerably. Furthermore, an ITIL compliant global service management ensures standardization and improved efficiency.

Desktop Management
Managing the desktop environment in a large distributed enterprise can be one of the biggest challenges for the IT group.

We offer:

» 24*7 Problem and Incident Management

» Desktop OS and Office Apps Support

» Remote Software and Patch Deployment

» Desktop Standardization and Imaging

» Technology Refreshes and Upgrades

Network Management
MJinfotec helps you create a robust, scalable and high performance enterprise network by designing your data networking infrastructure, managing performance / capacity for applications and by troubleshooting the most complex networking challenges.

Our services cover:

» Managing Network Devices - Configuration and maintenance of firewalls, load balancers, routers, switches, hubs, etc.

» Managing Network Performance - Monitor network thresholds, manage and administer network usage effectively. Detect network degradation before it becomes service affecting. Provide visibility of spare capacity and utilization trends

» Bandwidth Optimization - MJinfotec partners with top notch global companies, Quality of Service (QoS), compression and network monitoring / reporting technologies into a single solution that looks at bandwidth usage in its entirety and makes recommendations on how best to optimize it.

» Network Fault Management - Optimizing the detection, performing root cause analysis, isolation and streamlining of alarms coupled to the problem resolution process. Accurate determination of fault and its location results in improved meantime to repair at reduced cost.

» Enterprise Voice Networking services to deliver total telephony solutions - be it Fixed, Mobile, Private or VoIP communication. We ensure you get the dependability, robustness and cost efficiency of your telecom network

» Network Audits Design services

» Technical and Management Reporting - Event analysis, watch lists, recommendations and more.

Security Management
Our services include:

» Design & implement an IT Security Management Architecture that fits your risk management profile

» 24*7 security monitoring of firewalls, intrusion detection systems and integrated security appliances

» Perform security assurance services on a scheduled or ad hoc basis, which includes configuration sanity checks; log file analysis, vulnerability scanning, penetration testing, device tuning and more

MJinfotec offers you full life-cycle support for your IT infrastructure. Our team will monitor key components and the utilization of system resources, including server availability, utilization rate, performance and configuration. Our specialist administrators also work in real time to ensure effective functioning of your servers and to prevent any problems from occurring, which could interrupt server operations.

Server management services include:

» 24*7 administration of the server / data center using a slew of automated tools

» Remote problem & incident management

» Server Migration and Upgrades

» Optimize disk usage, processor usage & load balancing

» Server Consolidation and Virtualization

» Performance monitoring of Internet-based infrastructure including hardware, software, OS, bandwidth & websites (collocation, automatic traffic redirection, storage replication & mirroring)

» Alert & problem escalation to appropriate party based on agreed upon processes

Helpdesk Services
Provides complete help desk coverage – from call management to service request tracking to problem ticket management to change request management. We offer SLA based L1, L2 and L3 support to enterprises worldwide. MJinfotec’ 24x7 “follow the sun” coverage helps companies to compliment their in-house team. Our helpdesk services include:

» 24x7x365 Remote Helpdesk Support

» Trouble Ticket and Service Request Management

» Remote Diagnostics and Troubleshooting

» Knowledge Repository Creation and Management

Consulting and Professional Services
Our highly skilled planning, technical consulting and project management resources are at the forefront of new technology in their disciplines. They provide expert advice in the evaluation, planning, implementation, consolidation and migration of your IT infrastructure. The result is a flexible, agile, dynamic IT infrastructure that can drive new business-performance thresholds.

MJinfotec can help you optimize your IT Infrastructure and reduce your operational costs. We have experience helping customers develop their Disaster Recovery Plans, design their Data Centers, Mitigate their Risks, and deliver best-in-class IT processes and services –security control, change management, help desk, desktop support, desktop management, and remote network device management.

IT Risk Management
MJinfotec provides IT Risk Management services for all information security lifecycle management phases. We help organizations create a risk-minimal IT environment by focusing on technology, new business models, regulatory compliance requirements, and environmental risks management. Our services include:

  • Information Security Management System (ISMS) design/ implementation

  • Application and Network Security

  • Identity and Access Management

  • Compliance Audits and Management

  • Business Continuity and Disaster Recovery

  • Security and Privacy Architecture Reviews and Risk mitigation controls

  • Managed Security Services (MSS)

  • Physical and Environmental Security

  • IT Infrastructure Solutions Division
    This division addresses all business needs of our valuable customers with regard to building data centers Systems, Data, Networking, Hardware, Software, Storage, Security Solution, CCTV, and Access Control Surveillance, low current solutions, their related services partnering with global leaders in the respective areas.


  • Networking Services at MJ Infotec Co encompasses Networking solutions and services in Enterprise Networking, Enterprise Network Storage Devices, Enterprise Network Security Solutions, Secure Networked Environments and Wireless Networking. Our areas of expertise are:

    Network Setups and Support:

    MJ Infotec Co. Consultants offer complete solutions along with box selling in setting up network and connectivity for clients. We offer solutions in the area of LAN, WAN and Wireless Networks and Fiber optic network setup. Leased lines setup and various kinds of Remote connectivity solutions with Data/Voice/Video or a Triple Play environment

    Network Service Solutions:

    MJ Infotec Co. Consultants also focus on solutions for industry leading fault management; Network Node Manager Extended Topology (NNM ET) for layer 2 switched networks. Solutions to manage IP multicast networks, IP, ATM, Telco-based infrastructures.

    Performance Management:

    MJ Infotec Co. Consultants have expertise in areas with respect to performance management based on technology and products acquired from its principles. We would ensure to provide most scalable and flexible solutions in the industry where we can isolate current and future bottlenecks.

    Server Based-Computing Solutions (SBCS)

    SBCS is an application deployment and management technology, which allows users to access applications running on servers from a variety of devices. MJ Infotec Co. understands your Data Infrastructure and Migration Management challenges and can provide solutions tailored to your needs in the following areas:

  • Data Protection

  • SAN & NAS management

  • Firewall, Intrusion detection & Enterprise Anti Virus implementation

  • Security Solutions

    MJ Infotec Co. offers both Hardware and Software Security Solutions that encompass UTM, VPN, Email Security and Backup thereby ensuring complete security for an organization. It comprises of assessing the client needs and current security standards and provisioning a service that fulfils all requirements. Security Solutions offered by us are:

  • Cisco Firewalls

  • Cyberoam, BlueCoat

  • Symantec

  • Citrix

  • Juniper Networks

    Our Partners
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